The 11 top 360 feedback software for 2024
As a forward-thinking company, you’ve probably heard of the benefits of 360° reviews — like improved efficiency and a greater focus on employee development. And you’re now looking to upgrade your feedback processes.
To build a strong feedback culture, it’s critical to pick 360° feedback software that fits your company’s environment and needs. With the right platform, you can show your people the positive impact that 360° feedback can have.*
*The information above is based on our research from July to September 2022. All user feedback referenced in the text has been sourced from independent software review platforms such as G2 and Capterra in December 2022
Free plan available, but it’s quite limited; paid plans start at US$6 per user/month
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Key features of 360 feedback software
Effective 360-degree feedback software has the following features:
User-friendliness
Is the software intuitive and responsive? If the solution you choose is easy to use, employees will be able to slot reviews into their work schedules more comfortably.
Customization
Can you create questionnaires to suit a range of roles? Are there granular settings to tailor performance reviews to different needs?
Integrations
360-degree feedback works best alongside OKRs, development paths, and engagement surveys. Your platform of choice will ideally include all of these features.
Scalability
If you work for a large organization or plan to grow your business, you need software that can handle performance management at scale.
Instant feedback and praise
82% of professionals say it’s important for their organization to see them as individuals and not just employees, but only 45% feel their employers do so. Feedback tools can help close this gap by allowing managers to foster better interpersonal relationships with their reports, even outside of the review process.
Analytics
Software should help you easily visualize and interpret performance review and check-in data. As a result, you’ll have data-driven insights to inform your employee feedback programs.
Want to identify your company’s development gaps?
Leapsome’s 360° reviews shine a light on every blind spot and let you uncover hidden growth opportunities.
1. Leapsome
Leapsome is an all-in-one, holistic people enablement platform that knits performance management, employee engagement, career development, and learning together. Leapsome’s ethos is that people come first — because when you look after your team, your team looks after your business.
Reviews is one of Leapsome’s most popular and highest-rated modules. It offers 360-degree reviews (and other types of reviews) alongside powerful data analytics and competency frameworks to help your people learn and develop. Leapsome also lets you automate your review cycle by sending out questionnaires and reminders — all you have to do is choose the frequency. You can even pick questions from the inbuilt templates and change them in any way you want. And if you’re a newcomer to all of this, Leapsome’s support team can show you how to run a 360-degree performance review.
All the while, Leapsome is continuously evolving the products it offers. Its Goals and Surveys modules tie into performance management; and the instant feedback and praise feature encourages a feedback culture by allowing employees to leave public comments for each other. Plus, you can run Leapsome’s engagement surveys to gauge people’s opinions as well as measure their development and ask for their feedback about promotion and compensation.
Notable features
- Powerful analytics
- Possibility for external feedback
- Customizable templates
- Automated review cycles
- Anonymity filters
- Granular settings
- Invitations, reminders, and notifications
- Competency framework feature
- HRIS integrations
- ISO 27001 compliance
- Multilingual interface
- Integrations with tools like Slack and MS Teams
- Seamless integration with other Leapsome modules (like 1:1 meetings)
One of the most powerful features of Leapsome’s 360 feedback software is its people analytics. Review data gives you an overview of employee progress — including specific skill sets — over time. With this, leaders can make data-driven decisions about compensation, promotions, and learning with less risk of unconscious bias.
Another noteworthy feature of the platform’s 360 reviews is the possibility to leave scores and qualitative comments. This way, employees can give an example of what their colleague did well or why their performance may be suffering, offering more insights beyond just a simple performance score. That means managers can offer more targeted and constructive feedback after conducting performance reviews.
- Very intuitive and easy to use
- High customizability
- Modular pricing
- Award-winning customer success team
- wide range of functions
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- May require some initial training due to variety of features
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“Apart from being the only tool that offers the level of customizability we needed for our behavior-based competency model, Leapsome provides a great user experience. [...]
A smooth and uncomplicated user experience is crucial in ensuring widespread acceptance and implementation, and Leapsome was the best tool on the market for us.”
2. Elevo
French company Elevo targets startups and scaleups that want to grow their businesses. Elevo emphasizes innovation and their Performance module includes 360-degree reviews with goal tracking and people analytics.
Notable features
- Manager suggestions and approvals
- Granular settings
- Participant filters
- One-key recovery
- Module-based framework
- customizable
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- Language barrier as the website is mostly in French
- Very few customer reviews
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3. Eloomi
Eloomi is a Danish company that combines learning and performance management systems in one platform. It recently launched My360+, a feature that complements its operational and reporting capabilities.
Notable features
- Integrations with learning management systems (LMS)
- Data analytics
- Operational checklists
- User-friendly
- Easy to onboard and navigate
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- Eloomi doesn't translate well into other languages
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4. Impraise
Impraise is a performance management platform for HR teams that want to build a feedback culture in their companies. Their focus is on growth and making their customers’ companies more competitive.
Notable features
- Granular settings
- Built-in templates
- quick, smooth onboarding process
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- Very simple platform and may not be able to handle more complex processes
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5. Kallidus
Kallidus is a cloud-based software company with a primary focus on customers in the retail, finance, and healthcare sectors. Kallidus’ performance management solution includes 360° feedback, review templates, and data analytics.
Notable features
- External feedback
- Alerts and reminders
- Anonymity filters
- Custom filters
- Data analytics
- Ability to make easy adjustments
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- Doesn’t add timescales to development goals making it difficult to track progress ahead of reviews
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6. Learned.io
Learned.io is a Dutch company that wants to modernize performance reviews and help managers create a continuous flow of feedback.
Notable features
- Human resources information system (HRIS) integrations
- Automatic reminders
- Pleasing, colorful design
- Brings skill into 360 reviews
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- Minimum contract value of US$1,200 not including implementation cost
- Very few customer reviews
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7. PerformYard
PerformYard’s performance management system helps managers streamline their existing review cycle or build a new one from scratch. It supports a variety of reviews, including external feedback.
Notable features
- Reminder emails with attached forms
- Automated review cycles
- Integrated goals and objectives and key results (OKRs)
- Review templates
- Data analytics
- External feedback
- Customizable privacy settings
- Review forms are quick and to the point
- Easy to set up user profiles
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- Interface feels clunky
- System can be difficult to navigate
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8. Qualtrics
Qualtrics’ 360 development product is a part of the company’s broader employee experience management range. Alongside the other products, Qualtrics targets companies that want to scale their performance development.
Notable features
- Evaluator and manager options
- Data analytics
- Anonymity filters
- The ability to link actions to LMS courses
One interesting feature of Qualtrics’ system is the flexible evaluator settings for the review framework. Managers can decide on fine details like whether to use unsolicited evaluations or who approves nominations. Alternatively, managers can let Qualtrics automatically select evaluators on their behalf.
- Customizable
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- Time-consuming to set up reviews and choose questions
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9. Sage HR
Sage HR (previously known as Cake HR) is designed for small to medium-sized businesses in the retail, hospitality, and wellness industries. One of the platform’s priorities is ease of use, hence the old name meaning “a piece of cake.” Sage HR includes 360° reviews in its Performance module, which also includes OKRs, goals, one-to-one meetings, quick feedback, and surveys.
Notable features
- Feedback templates
- PDF exportation
- Real-time feedback
- Several language options
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- Reportedly a lot of features are too basic and not scalable
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10. Trakstar
Aimed at mid-sized companies, Trakstar’s performance reviews module offers a range of products to track performance, including 360-degree reviews. Trakstar’s settings let users create individual goals for employees, track their progress throughout the review cycle, and make custom questionnaires.
Notable features
- External feedback
- Integrates with the goals feature
- Anonymity filters
- flexible and customizable
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- Reportedly unintuitive and some admins struggle toget employees to use the platform
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11. WorkTango
WorkTango (formerly Kazoo) focuses on helping onsite, remote, and hybrid teams conduct 360 performance reviews. The platform’s analytics also highlight areas for improvement and opportunities for advancement.
Notable features
- Possible to integrate with points-based systems
- Data analytics
- Built-in review templates
- Customizable
- Integrates with other HR systems
WorkTango’s most notable feature is its points-based system. Managers can use their feedback and recognition features to let employees reward each other based on meeting goals and their performance.
- customizable feedback forms and templates
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- Reportedly analytics are too basic and data is difficult to customiza and visualize
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Why customers love us
“We've been using Leapsome for over a year, and we love it”
Susie P.
HR manager
AI software (10-100 employees)
“I love how easy Leapsome is to set up and explore as a manager and user”
Sarah S.
Chief operational officer
B2B agency (10-100 emp.)
“Leapsome has provided more ways to keep our employees engaged”
Katy S.
Exec. Administrator & Comms. Manager
Research Services (500-1000 emp.)
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Frequently Asked Questions
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Provides clarity on work expectations by providing a centralized location for answers;Gives employees a place to provide open and constructive feedback on the workplace;Cuts down on the amount of physical paperwork employees need to sign and keep track of.
Common Pricing questions
Our Customer Success team will help you get up and running and guide you to customize Leapsome to your organization’s needs. To learn more about the services we offer, head to our customer experience page.
Please note: Our customer success team’s services are only available to customers who implement Leapsome with an annual contract of €6,000 (or US$6,000) or more. However, ongoing email support and our Success Center of articles, videos, and best-practice resources are always available for all customers.
Yes, absolutely! You can test out Leapsome free of charge for a full 14 days — no credit card required.
Pricing depends on the number of employees, modules used, and contract length. You can use the calculator above to see an estimate of the price per employee per month by selecting the modules that you are interested in but please reach out to get a quote.
Continuous feedback is essential for employee development. To facilitate this, the Competency Framework, Instant Feedback, and Meetings modules are included in all plans, for all customers, at no extra cost.
These features are tightly integrated with the other parts of the platform. You can think of these as the glue that binds your processes together, giving your employees the tools to establish a culture of regular feedback and recognition.
The security of your data is our top priority. Learn more about our data protection policies.
Thanks to our best practice frameworks, Leapsome is ready to use from day 1. The setup is made easy with integrations with major HRIS platforms. Full implementation is usually done in 1–4 weeks.
There’s no setup fee and no additional or hidden costs!
The Leapsome platform — including all email notifications — is available in 13 languages: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Swedish. Our sales team, customer support team, and our Success Center are available in English and German.
Our Customer Success team will help you get up and running and guide you to customize Leapsome to your organization’s needs. To learn more about the services we offer, head to our customer experience page.
Please note: Our customer success team’s services are only available to customers who implement Leapsome with an annual contract of €6,000 (or US$6,000) or more. However, ongoing email support and our Success Center of articles, videos, and best-practice resources are always available for all customers.
Yes, absolutely! You can test out Leapsome free of charge for a full 14 days — no credit card required.
Pricing depends on the number of employees, modules used, and contract length. You can use the calculator above to see an estimate of the price per employee per month by selecting the modules that you are interested in but please reach out to get a quote.
Continuous feedback is essential for employee development. To facilitate this, the Competency Framework, Instant Feedback, and Meetings modules are included in all plans, for all customers, at no extra cost.
These features are tightly integrated with the other parts of the platform. You can think of these as the glue that binds your processes together, giving your employees the tools to establish a culture of regular feedback and recognition.
The security of your data is our top priority. Learn more about our data protection policies.
Thanks to our best practice frameworks, Leapsome is ready to use from day 1. The setup is made easy with integrations with major HRIS platforms. Full implementation is usually done in 1–4 weeks.
There’s no setup fee and no additional or hidden costs!
The Leapsome platform — including all email notifications — is available in 13 languages: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, and Swedish. Our sales team, customer support team, and our Success Center are available in English and German.
We’ve discussed several factors like company size, industry, language options, and tools. However, choosing the right software often comes down to your unique company culture and values.
Leapsome’s 360-degree performance management tool is the perfect fit for companies that want their software to support them throughout the whole review cycle, from a smooth setup and employee onboarding process to quickly and effectively analyzing the data you collect.
360-degree feedback software allows employees to receive feedback from a variety of sources. For instance, they might get feedback from:
- Managers
- Peers
- Direct reports
- Customers, clients, and suppliers
- Themselves via self-assessment
360-degree feedback software generates questionnaire forms or templates. Then, managers and HR personnel can customize or amend them, and the tool distributes the questionnaires for all evaluators to fill in. If they don’t respond within a certain time period, the feedback tool for employees may send reminders and notifications, too.
In most cases, 360-degree feedback software includes analytics tools so you can uncover trends and patterns, visualize data in graphs and charts, and take informed action.